After the USB Redirector Technician Edition 19.7 install on the client side, launch the software and switch to “Expert Mode” (View > Expert Mode) to access reverse connection settings.
After installing the USB Redirector Technician Edition 19.7, you need to configure it to redirect USB devices. Here's a step-by-step guide to help you configure the software: usb redirector technician edition 19 7 install
The technician provides the client with the free Customer Module. Once the client enters the technician’s public IP address or ID and clicks "Connect," their local USB devices appear in the technician’s interface as if they were plugged in locally. Conclusion After the USB Redirector Technician Edition 19
Launch the app on your computer. The main window will display an idle state, waiting for inbound traffic. Once the client enters the technician’s public IP
: The customer does not need to install the full software. They should run the Customer Module (often a standalone .exe ) which allows them to "callback" to your technician IP address or DNS name.
During the process, a Windows Security prompt will ask if you want to install device software from IncentivesPro . Click Install . This installs the crucial virtual USB bus enumerator driver needed to reconstruct remote USB connections.
Access to TCP port 32032 (default) on the technician's router or firewall if connections are made over the internet.