Before jumping into the steps, it’s important to understand when a hard reset is necessary:
Remove the back cover and take out the battery to force a complete shutdown. How To Hard Reset TECNO T528
If the phone asks for a PIN/Password immediately after restarting, it is likely the PIN code you set up previously. If you don't know it, you may need a flashing tool. Before jumping into the steps, it’s important to
Is your phone currently , or is it freezing/looping ? Have you already tried the default codes listed above? Before jumping into the steps