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Since e-FEAP handles heavy database queries, a fluctuating connection will lead to session timeouts. Ensure you are on a stable broadband or secure office VPN for uninterrupted access. 3. Clear Cache and Cookies Regularly

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| Issue | Typical Cause | |-------|----------------| | “Invalid credentials” error | Caps Lock on, forgotten password, or expired password | | Page doesn’t load / timed out | Slow internet, incorrect URL, or server maintenance | | OTP not received | Registered mobile number issue or network delay | | Session expired immediately | Browser cookies/cache problems or multiple login attempts | | CAPTCHA not visible | Outdated browser or disabled JavaScript | | Unable to reset password | Security question mismatch or old employee data | Since e-FEAP handles heavy database queries, a fluctuating