The numbers reflect the impact of that honesty. The album debuted at number six on the US Billboard 200, selling 89,000 copies in its first week. It was certified gold within 17 weeks and reached platinum just eight weeks later, eventually selling over 1.6 million copies in the U.S. alone.

Why does this matter? Because for fans, The Way It Is represents an era when R&B still had grit. Songs like “I Changed My Mind” and “Love” captured heartbreak without filter. Yet streaming versions are often stripped of transitional skits, alternate mixes, or the raw outro vocals that gave the CD its personality. The “repack” became a quiet protest — a way to own the album the way it was meant to be heard .

: A timeless ballad that remains a staple of R&B karaoke and playlists worldwide. The music video, featuring R&B singer Tyrese Gibson, became a staple on BET’s 106 & Park , solidifying Cole’s status as the new "Princess of Hip-Hop Soul."

Critics have consistently praised the album for its consistency and emotional depth. It remains a high point in Cole’s discography, with many arguing its raw, confessional style is among her best work.

In conclusion, "The Way It Is" is an iconic album in Keyshia Cole's discography, marking a pivotal moment in her career. The "zip repack" version of the album serves as a testament to her enduring legacy, offering fans a fresh perspective on her music. As a pioneering artist in the R&B genre, Keyshia Cole's influence can still be felt today, inspiring new generations of artists and fans alike.