Version R05.05, R05.09, or R05.18 (Region-dependent)
Summary
This happens if your software version is older than the radio's current firmware, or if you downloaded the wrong regional software version (e.g., using European software on an Asian market radio). motorola gm3688 programming software download
Go to the tab, check "Run this program in compatibility mode for," and select Windows 7 . Version R05