: Being cloud-based, it allows for global accessibility and the ability to scale resources based on call volume. 🛠️ Technical Specifications
Full system control, including licensing, user management, and global settings. User Panel: Sonivo-ai-cloud-call-center-saas-system.zip --LINK
The Sonivo AI Cloud Call Center SaaS System is a cloud-based software-as-a-service (SaaS) solution that utilizes AI and machine learning (ML) to provide a comprehensive call center platform. This system is designed to help businesses manage and optimize their customer service operations, improve agent productivity, and deliver personalized customer experiences. With Sonivo AI, businesses can effortlessly handle inbound and outbound calls, emails, chats, and social media interactions from a single, unified interface. : Being cloud-based, it allows for global accessibility
Sonivo is typically distributed as a script package (often seen as a .zip file for installation). It is built using modern web technologies including PHP 8.x, Laravel, JavaScript, and SQL . This system is designed to help businesses manage
Unlike rigid, traditional IVR phone menus that force users to press buttons, Sonivo incorporates an capable of fluid conversation.
Instantly texting confirmation codes or shipping info mid-call.
Automates responses and guides conversations intelligently without human intervention. Call Flow Builder: