Tracking forecast errors using Mean Absolute Deviation (MAD) and Mean Squared Error (MSE). 3. Product and Service Design

Indirectly. Stevenson’s book aligns with many APICS concepts, but the CPIM exam uses its own learning system. The PPTs are excellent for foundational knowledge but not as a sole CPIM prep source.

A quick but crucial note: . While PPTs used for classroom instruction or personal study are generally permissible, sharing official instructor resources (test banks, solutions manuals, Connect files) publicly violates copyright laws. Always ensure you have the right to download these materials, and prefer open educational resources (OERs) when possible.

Do not read the textbook chapter cold. First, flip through the PPT for 10 minutes. Look at:

Focuses on modern developments, including a new section on supply chain, product lifecycle management, 3-D printing, drones, and location analysis.

(Stevenson, Operations Management , 13th Edition, McGraw-Hill)

Measuring efficiency (outputs divided by inputs). 2. Forecasting and Design