According to Kaspersky's official documentation, if the computer is and you have forgotten the KLAdmin account password, it is impossible to recover the password . In this scenario, the application cannot be modified or uninstalled without the password.
"Access denied. The password is incorrect." The password is incorrect
Kaspersky Endpoint Security 11 uses the account to control access to its security features. This built-in administrator account has unrestricted permissions, and unlike standard domain users, its access rights cannot be revoked. When you enable password protection for the first time, the software automatically prompts you to set a password for this default account. You can also restrict access for everyone within a corporate network or add manual accounts outside of Active Directory domains to avoid sharing the main administrator password. You can also restrict access for everyone within
Use the Kaspersky Removal Tool:
Wait for the endpoint agent to synchronize with KSC. The local password will update automatically. Method 2: Use the KLPasswordReset Utility and unlike standard domain users
If the target endpoint is operating in standalone mode or cannot reach the centralized server, you must clear out the old password hash locally. This requires downloading the official utility from Kaspersky Support and running it in an isolated Windows environment to bypass active application self-defense modules. 1. Preparing the Utility
If Kaspersky Disk Encryption technology (Full Disk Encryption) is active and protecting the hard drive, the rules change. The password reset utility cannot bypass hardware-level encryption.